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Refund policy

Our policy is valid for a period of 30 calendar days from the date of the purchase. If you are not satisfied with the product for any reason you can ask for a refund. A full refund will be issued for the product. If the period of 30 days has lapsed since the purchase, we can't, unfortunately, offer you a refund.

Refund requirements

The following criteria must be met to qualify for a refund:

  • Must request the product refund within the 30 day refund period which starts after the course purchase was made

If the conditions listed above are not met, we reserve the right not to issue a refund. It's important to keep in mind that there is often a difference between a service that doesn't work and a situation where you are receiving an error message. Error messages could be related to an incorrect setup, configuration or software and as a result the service is not working.

Additional services

Please note that any additional services, custom work or technical support are non-refundable as our time cannot be recovered.

Contacting us

If you have any questions about this Policy, please contact us.

This document was last updated on September 3, 2021

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